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General Topics

11 Navigator [General] - Troubleshooting tips for PC / USB connections

Troubleshooting tips for PC / USB connections Try a different cable Try a different USB port on the PC If the PC has USB 3 ports, try non-USB3 ports etc. PC Anti-virus…

12 Accounts needed to setup and use Hema products

The Hema Navigator devices and iPhone / iPad app use software provided by third parties. Depending on what it is you are trying to achieve, you may be required…

13 Navigator [General] - Apple Mac Compatibility

The Software which supports the Hema Navigator product line includes the following: OziExplorer Hema Navigator Explorer NaviExtras Toolbox These applications are…

14 [General] - Altitude readings seem to be innaccurate

The altitude reading in various parts of the software does not seem to be accurate. Is something wrong? Not really. Altitude readings in most in-car GPS systems…

15 HN7 Navigator - Connecting to a PC

The HN7 Navigator can be in either Mass Storage or Windows Sync mode for PC connection. The USB Flash Drive option is NOT used for connecting your HN7 Navigator…

16 Navigator [General] - No sound from internal speaker?

If there is absolutely no audio coming from the internal speaker in the Navigator, there are two likely options: You have set the volume level to minimum level…

17 What coordinate formats are supported?

There are a number of different formats for entering coordinates in GPS software. Some software supports lots of different formats, some support a few, and most…

18 Navigator [General] - Will a reset destroy or lose any data saved on my Navigator?

Reset Button All Hema Navigator models have a reset button on them. The reset button is a hardware reset only, it simply performs a force power-cycle on your device.…

19 Navigator [General] - Slow satellite fix! Is there a problem?

PLEASE NOTE; THIS INFORMATION ONLY APPLIES TO THE HN6 AND HN7 MODEL NAVIGATORS. Sometimes, the Navigator seems to take a while to get a satellite fix. Could there…

20 Navigator [General] - Windows Mobile Device Center - Removing partnerships

When using Windows Mobile Device Center to create a connection between your PC and Navigator, there is no need to create a partnership between the devices. The…