Tech Support Knowledgebase Browse
 
Tools
Rss Categories

Navigator [General] - Windows Mobile Device Center - Removing partnerships

Author: Robert Taylor Reference Number: AA-00264 Views: 8046 Created: 2014-04-28 20:37 Last Updated: 2014-06-27 13:20 0 Rating/ Voters

When using Windows Mobile Device Center to create a connection between your PC and Navigator, there is no need to create a partnership between the devices.

The only function which WMDC is required to perform is to provide a communications "bridge" between the PC and Navigator.

If you establish a partnership, it can affect the ability of the Hema Explorer software to communicate with the Navigator.

This article will show how to remove an unwanted device partnership.

You can tell if you have a partnership established when you look at the WMDC window while your Navigator is connected.

You will notice the status in the lower-left of the window showing the Last Sync time. This will NOT be present unless there is a partnership established.

WMDC Sync Time


To remove a partnership with a device, open Windows Mobile Device Center on your PC WITHOUT THE DEVICE CONNECTED.

Click the Mobile Device Settings option, and then End a partnership

WMDC - End a Partnership


You will be prompted to confirm that you wish to end the partnership, click Yes to continue, and end the partnership.

Confirm Partnership Deletion


If you see the following prompt, it means you have your device plugged in while trying to end the partnership. You cannot end a partnership with a device while it is connected to the PC.

In this case, disconnect the device, and restart the process.

End Partnership prompt


Please rate articles! It helps us to ensure that you can find relevant information in the Knowledgebase.
You can use the Please rate this article option from the Tools menu at upper-right.
Comments left when rating articles are not replied to, although they are viewed and taken into account.
If you have an issue you need help with, please submit a ticket at Hema Tech Support

Content found in the Knowledgebase is accurate as at time of publication.
Copyright © 2015 Hema Maps Pty Ltd